Legal mention

Sim To World SAS

Spefinox building

ZAE Blanc Misseron,

59920 Quiévrechain,

Registration number: B 903 711 257

**Personal data confidentiality policy:**

This privacy policy (“Privacy Policy” or “Sim To World Privacy Policy”) describes how Sim To World uses, shares and protects Personal Data controlled and/or processed by Sim To World (“ Personal data"). It summarizes all the organizational and technical measures and principles that are adopted to protect the confidentiality of Personal Data.

Sim To World's privacy policy complies with the General Data Protection Regulation (n°2016/679) of April 27, 2016 ("GDPR") and the Personal Data Protection Act of May 14, 2018. .

Contact :

Sim To World,

Simplified joint stock company

RCS Valenciennes B 903 711 257

Spefinox building

ZAE Blanc Misseron,

59920 Quiévrechain

France

For any questions regarding the protection of your personal data, you can contact the data protection department by post at the address below or by email at [support@e-simweb.com](mailto:support@e- simweb.com)

1. **What personal data does Sim To World process?**

Customer data: A customer is an individual or professional who has ordered a “Simweb” brand product from the company Sim To World. Sim To World is responsible for customer data (individuals or professionals).

Sim To World strives to only collect and/or process the information necessary for the engagement of its employees and the operation of Sim To World services.

Personal Data only includes information relating to natural persons who:

– Can be identified, or are identifiable, directly from the information in question (e.g., name) or
– Can be identified indirectly from this information combined with other information (e.g., digital network to integration of mobile station services).

Pseudonymized data can help reduce privacy risks by making it more difficult to identify individuals, but it is still Personal Data.

If Personal Data can be truly anonymized, then the anonymized data is not subject to the GDPR. It is important to understand what personal data is in order to know if the data has been anonymized.

Information concerning companies or public authorities is not Personal Data. However, information relating to natural persons acting as sole traders, employees, partners and business directors where they are individually identifiable and information relating to them as natural persons may constitute Personal Data. staff.

Sim To World may collect and/or process the following information:

– Information concerning natural persons who represent Sim To World customers (name, address, email address, etc.)
– identification information (credentials, name, email address, billing address, etc.)
– information on the use of traffic concerning Sim To World customers (data content, IP address, etc.).
1. **Compliance with local laws and regulations**

Sim To World fully complies with local laws and regulations in each country in which it operates.

1. **Purpose of processing**

As the controller of Personal Data, Sim To World collects and processes Personal Data to engage its own employees and provide a mobile service to its own customers.

Additionally, Sim To World requires some of your Personal Data to comply with legal and regulatory obligations to assist, for example, in the detection and prevention of crime.

1. **How ​​is your data secured**

To guarantee confidentiality, Sim To World has implemented organizational and technical measures to avoid any violation of Personal Data as well as when the data is used by a subcontractor. These measures are in place to prevent data loss, data misuse, modification and erasure of data. Security measures are adapted according to the sensitivity of the data as well as the processing. We have established a security policy with regard to legal requirements.

1. **Location of your personal data**

The Personal Data processed by Sim To World is all located in the European Union. In the event of disclosure to a third party outside the European Union, Sim To World guarantees that an adequate level of protection is applied or that our third party is bound by “standard contractual clauses” published by the European Commission.

1. **Retention of personal data**

At Sim To World, we retain data for various purposes, such as real-time access for service delivery, backup to prevent failure, and archiving.

The retention period of your Personal Data depends on the execution of your contract or the applicable legal and regulatory obligations. In any case, you are informed when we keep your Personal Data.

It is also understood that Sim To World may retain your Personal Data for statistical purposes. In this case, Sim To World will anonymize your Personal Data.

1. **Principles**

Sim To World's privacy policy is governed by principles. These principles guide Sim To World's action in protecting data confidentiality:

– We spend time training and informing our staff on issues related to GDPR compliance.
We regularly implement specific training to ensure that our employees are familiar with the regulations in force. – When designing a project, Sim To World always keeps in mind that the collection of Personal Data must be limited to what is necessary.
Our staff strives to minimize the use of Personal Data to what is strictly necessary. – Sim To World is dedicated to protecting people’s privacy.
To achieve this goal, we always offer the most protective option to customers by default. Only with the customer's agreement can Sim To World modify this option. – Sim To World only collects the information necessary for the operation of its services.
We limit the data collected. Additionally, We delete data when it is not necessary for the operation of the service. Sim To World regularly performs system-wide cleanups to ensure that we only retain the data that is necessary. – Sim To World fully cooperates with data protection authorities to comply with applicable laws in the locations where it operates.
– Sim To World limits access to Personal Data to authorized personnel.
We control access to Personal Data. Sim To World grants this access to people trained to handle this type of sensitive information. 1. **Rights of individuals**
– Right of access: You have the right to access your personal data at any time.
We will provide you with all the information we have about you in our system. – Right to lodge a complaint: If you consider that the way in which your data is processed constitutes a violation, you have the right to lodge a complaint with the French data control authority: the Commission Nationale Informatique et Libertés (CNIL).
– Right of rectification: If we have incorrect information about you, you can ask us to modify or update it.
In this case, you will be asked for justification for certain types of information. – Right to portability: You have the right to recover Personal Data concerning you in a machine-readable format.
Please note that, in relation to Sim To World's activities, this right is not relevant to any of our activities. – Right to restriction: You have the right to prevent Sim To World from processing your Personal Data.
The storage of your data is permitted, but we cannot use it. This right only applies in certain circumstances. – Right to erasure: You have the right to have your Personal Data erased from our database.
It is understood that due to requirements, the continuation of the service requires some of your data. Deletion will result in suspension of the service. 1. **Change to our privacy policy**

Sim To World reserves the right to modify its privacy policy. In this case, you will be informed by email or by any other means. Subsequent modifications will always comply with current regulations.

1. **How ​​to exercise your rights**

To exercise your rights, you can:

– Send an email to the data protection department to the following address: support@e-simweb.com
– Send a letter to the following address: Data Protection Department, Sim To World (Spefinox Building), ZAE Blanc Misseron, 59920 Quiévrechain