Legal notice
Sim To World SAS
Spefinox Building
ZAE Blanc Misseron,
59920 Quiévrechain,
Registration number: B 903 711 257
**Personal Data Privacy Policy:**
This privacy policy (“Privacy Policy” or “Sim To World Privacy Policy”) describes how Sim To World uses, shares, and protects Personal Data controlled and/or processed by Sim To World (“Personal Data”). It summarizes all the organizational and technical measures and principles adopted to protect the confidentiality of Personal Data.
Sim To World's privacy policy complies with the General Data Protection Regulation (No. 2016/679) of April 27, 2016 ("GDPR") and the Law on the Protection of Personal Data of May 14, 2018.
Contact :
Sim To World,
Simplified joint-stock company
RCS Valenciennes B 903 711 257
Spefinox Building
ZAE Blanc Misseron,
59920 Quiévrechain
France
For any questions regarding the protection of your personal data, you can contact the data protection department by mail at the address below or by email at [support@e-simweb.com](mailto:support@e-simweb.com)
1. **What personal data does Sim To World process?**
Customer data: A customer is an individual or professional who has ordered a product from the "Simweb" brand of the company Sim To World. Sim To World is responsible for customer data (individuals or professionals).
Sim To World strives to collect and/or process only the information necessary for the engagement of its employees and the operation of Sim To World services.
Personal data includes only information relating to natural persons who:
– Can be identified or are identifiable, directly from the information in question (e.g., name) or
– Can be identified indirectly from this information associated with other information (e.g., the digital network with integrated mobile station services).
Pseudonymized data can help reduce privacy risks by making it harder to identify individuals, but it is still personal data.
If personal data can truly be anonymized, then the anonymized data is not subject to the GDPR. It is important to understand what constitutes personal data in order to determine whether the data has been anonymized.
Information concerning businesses or public authorities is not Personal Data. However, information concerning natural persons acting as sole proprietors, employees, partners and business managers when they are individually identifiable, and information concerning them as natural persons, may constitute Personal Data.
Sim To World may collect and/or process the following information:
– Information concerning the natural persons who represent Sim To World's clients (name, address, email address, etc.)
– identification information (usernames, name, email address, billing address, etc.)
– information on traffic usage concerning Sim To World's clients (data content, IP address, etc.).
1. **Compliance with local laws and regulations**
Sim To World fully complies with local laws and regulations in each country where it operates.
1. **Purpose of the treatments**
As the data controller of personal data, Sim To World collects and processes personal data to engage its own employees and provide a mobile service to its own customers.
In addition, Sim To World needs some of your Personal Data to comply with legal and regulatory obligations in order to help, for example, with the detection and prevention of crime.
1. **How is your data secured?**
To guarantee confidentiality, Sim To World has implemented organizational and technical measures to prevent any breach of personal data, including when data is processed by a subcontractor. These measures are in place to prevent data loss, misuse, alteration, and deletion. Security measures are tailored to the sensitivity of the data and the processing involved. We have established a security policy that complies with legal requirements.
1. **Location of your personal data**
All personal data processed by Sim To World is located within the European Union. In the event of disclosure to a third party outside the European Union, Sim To World guarantees that an adequate level of protection is applied or that our third party is bound by "standard contractual clauses" issued by the European Commission.
1. **Retention of personal data**
At Sim To World, we retain data for various purposes, such as real-time access for service delivery, backup to prevent failure, and archiving.
The retention period for your personal data depends on the performance of your contract or applicable legal and regulatory obligations. In all cases, you will be informed of when we retain your personal data.
It is also understood that Sim To World may retain your personal data for statistical purposes. In this case, Sim To World will anonymize your personal data.
1. **Principles**
Sim To World's privacy policy is governed by principles. These principles guide Sim To World's actions regarding data privacy protection:
– We dedicate time to training and informing our staff about the issues related to GDPR compliance. We regularly implement specific training programs to ensure our employees are well-versed in current regulations.
– From the initial design of a project, Sim To World always keeps in mind that the collection of personal data must be limited to what is necessary. Our staff strives to minimize the use of personal data to the bare minimum.
– Sim To World is committed to protecting individuals' privacy. To achieve this, we always offer clients the most protective option by default. Sim To World can only modify this option with the client's consent.
– Sim To World only collects the information necessary for the operation of its services. We limit the data collected. Furthermore, we delete data when it is no longer required for the service to function. Sim To World regularly performs system cleanups to ensure that we retain only the necessary data.
– Sim To World fully cooperates with data protection authorities to comply with applicable laws in the locations where it operates.
– Sim To World limits access to Personal Data to authorized personnel. We control access to Personal Data. Sim To World grants this access to individuals trained to handle this type of sensitive information.
1. **Rights of Individuals**
– Right of access: You have the right to access your personal data at any time. We will provide you with all the information we hold about you in our system.
– Right to lodge a complaint: If you believe that the way in which your data is processed constitutes a violation, you have the right to lodge a complaint with the French data protection authority: the Commission Nationale de l'Informatique et des Libertés (CNIL).
– Right to rectification: If we hold incorrect information about you, you can ask us to modify or update it. In this case, you will be asked to provide justification for certain types of information.
– Right to data portability: You have the right to receive your personal data in a machine-readable format. Please note that, with regard to Sim To World's activities, this right is not relevant to any of our business activities.
– Right to restriction of processing: You have the right to prevent Sim To World from processing your personal data. We are permitted to store your data, but we cannot use it. This right only applies in certain circumstances.
– Right to erasure: You have the right to have your personal data erased from our database. It is understood that, due to requirements, the continuation of the service necessitates some of your data. Erasure will result in the suspension of the service.
1. **Changes to our Privacy Policy**
Sim To World reserves the right to modify its privacy policy. In this case, you will be notified by email or other means. Subsequent modifications will always comply with applicable regulations.
1. **How to exercise your rights**
To exercise your rights, you can:
– Send an email to the data protection department at the following address: support@e-simweb.com
– Send a letter to the following address: Data Protection Department, Sim To World (Spefinox Building), ZAE Blanc Misseron, 59920 Quiévrechain